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Cookie Policy

How we use cookies to enhance your Highland experience

Last Updated: August 29, 2025

Effective Date: August 29, 2025

1. Introduction

This Cookie Policy explains how Vivid Fortress ("we," "our," or "us") uses cookies and similar technologies on our website vivid-fortress.com. This policy should be read in conjunction with our Privacy Policy and Terms of Service.

By using our website, you consent to the use of cookies in accordance with this policy. You can manage your cookie preferences at any time using our cookie settings tool.

2. What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies contain information that is transferred to your device's hard drive. They help us recognize your device and store some information about your preferences or past actions.

3. Types of Cookies We Use

3.1 Necessary Cookies

These cookies are essential for the website to function properly. They enable basic functions like page navigation, access to secure areas, and form submissions. The website cannot function properly without these cookies.

Examples of Necessary Cookies:

  • Session cookies: Keep you logged in during your session
  • Security cookies: Protect against security threats
  • Form cookies: Remember form data as you navigate pages
  • Cookie consent cookies: Remember your cookie preferences

3.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website and Highland tour offerings.

Analytics Information Collected:

  • Number of visitors and page views
  • How long visitors spend on our site
  • Which pages are most popular
  • Where visitors come from (referral sources)
  • Device and browser information
  • General geographic location

3.3 Marketing Cookies

These cookies are used to deliver advertisements relevant to you and your interests. They also help us measure the effectiveness of advertising campaigns and limit the number of times you see an advertisement.

Marketing Cookie Functions:

  • Show you relevant Highland tour advertisements
  • Prevent the same ad from being shown too many times
  • Measure advertising effectiveness
  • Enable sharing on social media platforms

3.4 Preference Cookies

These cookies remember your choices and preferences to provide a more personalized experience when you return to our website.

Preference Information Stored:

  • Language preferences
  • Region or country selection
  • Display preferences (like text size)
  • Previously viewed Highland tours

4. Third-Party Cookies

Some cookies on our website are set by third-party services that appear on our pages. We use reputable third parties to provide enhanced functionality and analyze website usage.

4.1 Third-Party Services We Use

Google Analytics

Purpose: Website analytics and performance monitoring

Data collected: Anonymous usage statistics

Privacy policy: Google Privacy Policy

Social Media Platforms

Purpose: Social sharing buttons and embedded content

Data collected: Social media interaction data

Platforms: Facebook, Instagram, Twitter

Payment Processors

Purpose: Secure payment processing for tour bookings

Data collected: Payment verification data

Security: PCI DSS compliant processing

5. Cookie Duration

Cookies can be temporary (session cookies) or persistent (stored cookies):

5.1 Session Cookies

  • Deleted when you close your browser
  • Used for essential website functionality
  • Enable smooth navigation during your visit

5.2 Persistent Cookies

  • Remain on your device for a set period or until deleted
  • Remember your preferences for future visits
  • Duration varies from 30 days to 2 years depending on purpose

5.3 Cookie Expiration Periods

  • Necessary cookies: Session or up to 1 year
  • Analytics cookies: 2 years maximum
  • Marketing cookies: 1-2 years
  • Preference cookies: 1 year

6. Managing Your Cookie Preferences

6.1 Our Cookie Settings Tool

You can manage your cookie preferences at any time using our cookie settings tool. Click the button below to open your preferences:

6.2 Browser Settings

You can also control cookies through your browser settings:

Google Chrome

Settings → Privacy and security → Cookies and other site data

Mozilla Firefox

Options → Privacy & Security → Cookies and Site Data

Safari

Preferences → Privacy → Cookies and website data

Microsoft Edge

Settings → Cookies and site permissions → Cookies and site data

6.3 Mobile Devices

On mobile devices, cookie settings are usually found in the browser's privacy or security settings. Please refer to your device's help documentation for specific instructions.

7. Impact of Disabling Cookies

While you can choose to disable cookies, this may affect your experience on our website:

7.1 If You Disable Necessary Cookies

  • Contact forms may not work properly
  • Your session may not be maintained
  • Security features may be compromised
  • Some pages may not display correctly

7.2 If You Disable Analytics Cookies

  • We cannot track how our website is used
  • Improvements to user experience may be delayed
  • We cannot measure the effectiveness of our content

7.3 If You Disable Marketing Cookies

  • Advertisements may be less relevant to your interests
  • You may see the same ads repeatedly
  • Social sharing features may not work

8. Cookies and Personal Data

Some cookies may contain personal data, particularly if you are logged in or have provided information through forms. This data is protected under our Privacy Policy and UK data protection laws.

8.1 Data Protection Rights

You have the right to:

  • Know what personal data is stored in cookies
  • Request deletion of personal data in cookies
  • Object to processing based on legitimate interests
  • Withdraw consent for non-essential cookies

9. Cookie Security

We implement appropriate security measures to protect information stored in cookies:

  • Encryption of sensitive data
  • Secure transmission protocols (HTTPS)
  • Regular security assessments
  • Limited access to cookie data
  • Secure storage and transmission

10. Updates to This Policy

We may update this Cookie Policy periodically to reflect changes in our practices or legal requirements. When we make changes:

  • We will post the updated policy on our website
  • We will update the "Last Updated" date
  • We will notify you of significant changes
  • We may ask for renewed consent where required

11. Contact Information

If you have questions about our use of cookies or this Cookie Policy:

Vivid Fortress
Studio 51p Amy Parkway
Leomouth B92 8HS
United Kingdom

Email: [email protected]
Phone: 08948945981
Data Protection: [email protected]

12. Useful Resources

For more information about cookies and online privacy:

  • ICO Guide to Cookies
  • All About Cookies
  • Your Online Choices
  • Google Analytics Opt-out

Vivid Fortress

Your gateway to authentic Scottish Highland experiences. Discover breathtaking landscapes and rich heritage with our expert guides.

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Contact Info

Phone: 08948945981

Address:
Studio 51p Amy Parkway
Leomouth B92 8HS
United Kingdom

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